Terms & Conditions
About Indo Property Hub
INDO PROPERTY HUB is an Indonesian real estate marketplace and property services directory that connects property buyers, investors, tenants, real estate agents, developers, property owners, and real estate-related service providers throughout Indonesia.
The platform provides property advertising services, business directory services, customer communication tools, educational resources, market information, and other property-related features designed to assist users throughout their property journey.
INDO PROPERTY HUB operates as an information and advertising platform only and is not a real estate agency, property broker, legal advisor, financial advisor, mortgage provider, property valuer, or transaction intermediary.
Any agreement, transaction, negotiation, communication, or arrangement entered into between users remains solely between those parties.
User Accounts
Certain features of the platform require users to create an account.
Users are responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their account.
Users agree to provide accurate, complete, and current information when creating or maintaining an account.
INDO PROPERTY HUB reserves the right to suspend, restrict, or terminate accounts that provide false information, engage in fraudulent activity, breach these Terms and Conditions, or otherwise misuse the platform.
Customer Accounts
Customer Accounts are designed for property buyers, investors, researchers, tenants, and other users seeking property-related information and services.
Customer Account features may include:
- Saved Properties
- Saved Searches
- Customer Alerts
- Internal Messaging
- Buyer Intent Matching
- Reviews and Ratings
- Other features introduced from time to time
INDO PROPERTY HUB does not guarantee the availability, accuracy, or continued operation of any feature.
Merchant Accounts
Merchant Accounts are designed for businesses and professionals operating within the property industry.
Merchant Accounts may include access to:
- Property Advertising
- Services Directory Advertising
- Merchant Analytics
- Internal Messaging
- Profile Pages
- Portfolio Pages
- Customer Reviews
- Boost Points
- Other merchant tools introduced from time to time
Merchants are solely responsible for the accuracy, legality, ownership rights, and completeness of all content, advertisements, descriptions, pricing information, photographs, and materials submitted to the platform.
Property Listings
INDO PROPERTY HUB provides a platform through which users may advertise, search for, and enquire about property opportunities.
While reasonable efforts may be made to maintain listing accuracy, INDO PROPERTY HUB does not guarantee the accuracy, completeness, legality, ownership status, pricing, availability, suitability, or current status of any property listing.
Users should conduct their own independent due diligence before entering into any transaction or making any financial decision.
Services Directory
INDO PROPERTY HUB may permit businesses and individuals to advertise property-related services through the Services Directory.
Service categories may include, but are not limited to:
- Real Estate Agents
- Property Managers
- Mortgage Brokers
- Builders
- Architects
- Legal Professionals
- Insurance Providers
- Property Maintenance Services
- Property Developers
- Other real estate-related service providers
INDO PROPERTY HUB does not endorse, guarantee, verify, or warrant the quality, suitability, qualifications, licensing, or performance of any service provider listed on the platform.
Users engage service providers at their own discretion and risk.
Reviews and Ratings
The platform may permit customers to submit reviews, ratings, feedback, comments, or other user-generated content.
Reviews represent the opinions of individual users and do not represent the views of INDO PROPERTY HUB.
INDO PROPERTY HUB reserves the right to moderate, reject, edit, investigate, or remove reviews and content that may be misleading, fraudulent, defamatory, offensive, unlawful, misleading, spam-related, or otherwise inappropriate.
Users agree not to submit false, misleading, malicious, or fabricated reviews.
Internal Messaging
The platform may provide communication tools that enable users to communicate directly with one another.
Users are solely responsible for the content of messages they send or receive.
INDO PROPERTY HUB does not monitor every communication and accepts no responsibility for communications exchanged between users.
Users must not use messaging tools for unlawful, abusive, threatening, fraudulent, or misleading purposes.
Buyer Intent Matching
Buyer Intent Matching is designed to assist communication between customers and merchants.
Information supplied through Buyer Intent Matching is voluntarily provided by users and may not always be accurate, complete, current, or reliable.
INDO PROPERTY HUB does not verify Buyer Intent information and makes no guarantee regarding its accuracy.
Merchant Analytics
Merchant Analytics are provided for informational purposes only.
While reasonable efforts are made to provide accurate performance data, analytics may be affected by technical limitations, privacy controls, bot filtering, internet connectivity issues, user behaviour, reporting delays, or other factors beyond our control.
INDO PROPERTY HUB makes no guarantee regarding the completeness or accuracy of analytics information.
Boost Points
The platform may offer Boost Points or similar promotional reward systems.
INDO PROPERTY HUB reserves the right to modify, suspend, cancel, revoke, adjust, expire, or discontinue Boost Points at any time without prior notice.
Boost Points have no cash value and may not be transferred, sold, exchanged, or redeemed for monetary compensation.
Sold Property Database
Historical property information, sales records, market data, and transaction information made available through the platform are provided for informational and research purposes only.
Such information should not be relied upon as a property valuation, legal opinion, financial recommendation, investment advice, appraisal, or professional advice of any kind.
Users should seek independent professional advice before making investment or purchasing decisions.
Customer Alerts and Saved Searches
Customer Alerts and Saved Searches are convenience tools designed to assist users in monitoring market activity.
INDO PROPERTY HUB does not guarantee that alerts will always be delivered, received, timely, uninterrupted, accurate, or error-free.
Users remain responsible for conducting their own property searches and due diligence.
Subscription Fees and Payments
Certain features of the platform may require payment of subscription fees.
Subscription pricing, inclusions, limitations, billing cycles, and payment terms may be updated from time to time.
Refund eligibility is governed by our Refund Policy.
Failure to maintain payment obligations may result in the suspension or termination of services.
Limitation of Liability
To the fullest extent permitted by applicable law, INDO PROPERTY HUB shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or economic loss arising from:
- Property transactions
- Service provider engagements
- User communications
- User-generated content
- Platform outages
- Technical failures
- Data inaccuracies
- Business losses
- Investment decisions
- Lost opportunities
- Reliance on information contained within the platform
Users access and use the platform entirely at their own risk.
Changes to These Terms
INDO PROPERTY HUB reserves the right to update, modify, or replace these Terms and Conditions at any time.
Continued use of the platform following any modification constitutes acceptance of the revised Terms and Conditions.
Users are encouraged to review this page periodically.
Contact Us
If you have questions regarding these Terms and Conditions, please contact INDO PROPERTY HUB through the contact details provided on our Contact Us page.