Merchant Accounts on Indo Property Hub

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Frequently Asked Questions

What is a Merchant Account?

A Merchant Account is a business-focused account designed for real estate professionals, developers, and property service providers who wish to advertise on Indo Property Hub.

Is creating a Merchant Account free?

Yes. Merchant Accounts are free to create.

However, an active subscription is required before publishing advertisements on the platform.

Who can create a Merchant Account?

Merchant Accounts are available to:

• Real estate agencies
• Property agents
• Property developers
• Builders
• Mortgage brokers
• Architects
• Interior designers
• Property managers
• Legal professionals
• Property consultants
• Other property-related businesses

How many subscription plans are available?

Property advertising subscriptions include five different tiers based primarily on expected listing inventory.

Property service providers can choose from two subscription options depending on the number of service advertisements required.

Can developers advertise both properties and services?

Yes.

Developers and multi-service businesses can advertise property listings and property-related services simultaneously through their Merchant Account.

What analytics are available to merchants?

Merchant analytics may include:

• Listing views
• Listing impressions
• Saves
• Shares
• Website clicks
• Social media interactions
• Referral traffic sources
• Contact method engagement
• Historical performance trends

These insights help businesses understand advertising effectiveness and buyer behaviour.

What is Buyer Intent Matching?

Buyer Intent Matching allows buyers to voluntarily provide additional information during the enquiry process.

This information helps merchants better understand buyer requirements and prioritise enquiries accordingly.

Can buyers contact merchants directly?

Yes.

The internal messaging system allows buyers and merchants to communicate directly through the platform.

What is a Property Portfolio Page?

A Property Portfolio Page displays all of a merchant’s active advertisements in a single location, making it easier for buyers and investors to browse available inventory.

What are Boost Points?

Boost Points are rewards earned through various activities on the platform, including generating external traffic, receiving positive reviews, and successfully completing property transactions.

How can Boost Points be used?

Boost Points can be redeemed to boost selected property advertisements, helping increase exposure and improve listing visibility.

Can I display my social media profiles?

Yes.

Merchant profiles can include links to websites, WhatsApp, Facebook, Instagram, LinkedIn, YouTube, and other supported communication channels.

Can customers leave reviews on my profile?

Yes.

Verified customer reviews can be displayed on your profile, helping build credibility and trust with future clients.

Why should I advertise on Indo Property Hub?

Indo Property Hub combines property advertising, service provider advertising, lead generation, buyer qualification tools, analytics, portfolio management, reviews, and promotional rewards within a single platform.

This provides a comprehensive marketing solution for businesses operating within Indonesia’s property sector.