FAQ
Please find below some frequently asked questions, and our response to those questions.
What is Indo Property Hub?
Indo Property Hub is a ‘Prop tech’ company that seeks to streamline the customers searching experience for real estate and real estate related services. We do not get involved with property transactions, or services contracts, we simply help people find what they are looking for. We do this by offering a real estate aggregate website for agents to advertise their properties, and a services directory for any services relating to the real estate industry.
What is real estate?
Real Estate is a blanket term used to describe property, be it just land or land with existing buildings/ dwellings.
What is an aggregate website?
Real estate aggregate websites allow agents from many different companies to advertise their currently available properties in one central location, this is designed to make it easier for people looking for real estate, saving time from looking at many agent websites, and gives agents a bigger audience to view their listings.
What is a services directory?
A services directory is a list of business or professional individuals, complete with their contact details and descriptions of their offered services. Our services directory is targeted specifically to real estate related services, and is designed to complement our real estate aggregate platform.
Is Indo Property Hub free to use?
Yes! Our service is free for customers, that is people who are looking for real estate or related services. For those who wish to advertise their properties or services on our website, we offer very affordable monthly subscription based options to suit your advertising needs. For more information, check out our SUBSCRIPTIONS page here.
Can I advertise a Leasehold or Freehold property on Indo Property Hub?
Yes! We encourage all agents to use our services! We aim for simplicity and ease of use when it comes to property listings, but if you have any questions about this, please reach out on our CONTACT US form here.
What locations can I list real estate in?
We are specifically for real estate in Indonesia ONLY. But if your property is in Indonesia, we would love to help you find customers! If your in Bali, Lombok, Sumatra, Sumba or even Maluku! We want to help you find buyers, or advertise your real estate related service!
Can I advertise my service on Indo Property Hub?
Yes! But only if your service is related to real estate. If your a mortgage broker, builder, architect, plumber or electrician, you can advertise your service with us to reach a bigger audience in your targeted regency. We offer many service categories, simply select the best option that reflects your advertised service best! Click HERE to see a full list of service types we accept.
Do you offer secure payment methods?
Yes! We have partnered with Indonesia’s most reliable and favourite payment service providers such as ShopeePay, GoPay and direct bank transfer (EFT)! For the full list of payment service providers you can use, please check out our PAYMENT OPTIONS page here.
Can I change or stop my advertising subscription?
Yes! You can upgrade subscriptions if you need more features of higher volumes of ads, down grade if your experiencing lower volumes, or cancel all together at anytime.
I want to advertise my service on Indo Property Hub’s services directory, but my service isn’t listed as an option.
No problem, if your service is not in the options but you think it should be, reach out on our CONTACT FORM here and let us know! We are more than happy to consider new categories/ options as long as its real estate related.
Can I advertise other services on your services directory? Like taxi driver?
Sadly, no. We are offering our services directory only to real estate related services and professionals. Please see a full list of accepted services HERE.
Are property listings on Indo Property Hub accurate?
We understand this concern, having personally experiencing inaccurate listings when looking as well, so we urge all agents to use accurate and recent photos to represent each property. We also offer a review service which allows customers to rate agents they interact with. If you had a great experience with an agent, reward them with a great review! And likewise, if you had a bad experience, firstly discuss your concerns with the agent, if there is not a happy outcome then you are entitled to leave a low scoring review, but keep it fair and polite.
Is Indo Property Hub on social media?
Yes! You can find us on instagram, YouTube and Facebook.
I want to delete my account, how do I do this?
We are sorry to see you go. But if you must delete your account, simply log in to that account, click on ACCOUNT DETAILS in the left hand menu, scroll to the bottom of that page and click DELETE ACCOUNT.
Can I advertise a property development in your services section?
We no not recommend this, if you have an existing development and wish to list available (or soon to be available) properties in it, you will have more success advertising them to people looking for properties, not people looking for services. Additionally, if you advertise properties in our services section, your property will not show up in property advanced search or map search features, which would dramatically reduce viewers of your ad. Only ever advertise a service in the services directory, and properties in the properties section.
I have a question thats not listed here.
No problem! You can ask us anything by reaching through our contact form here.
For additional help navigating our website, please see this tutorial series below.
Website introduction – https://youtu.be/6EtGG5NA8pI
How to use search tools – https://youtu.be/eQAt9vDtDzQ
Account types & setup – https://youtu.be/YC46bYdLNyk
Subscription setup – https://youtu.be/YbEL9BjtEMQ
Create a property listing – https://youtu.be/OaTj_SoyUwk
Create a services ads – https://youtu.be/-0VU_dzOaG0